Terms and Conditions

Introduction and Acceptance of Terms

The use of this website and the purchase of any goods from Montrezzo ("we," "us," or "our") are subject to the following terms and conditions (T&Cs). By accessing and using this website, you agree to be bound by and accept these T&Cs in full. These terms are governed by the laws of England and Wales.

1. Contract of Sale
• Formation of Contract: Your order constitutes an offer to purchase a product from us. All orders are subject to acceptance by us. A contract of sale is legally formed only when we dispatch the goods and send you an email confirmation (the "Dispatch Confirmation").
• Pricing and Payment: All prices displayed are in Great British Pounds (£) and are inclusive of VAT (Value Added Tax) at the current UK rate, where applicable. We accept payment via major credit cards and approved third-party providers as listed on our payment page.

2. Security and Privacy
We are committed to the security and privacy of your data, in compliance with the UK General Data Protection Regulation (UK GDPR). We use appropriate technical measures to ensure the confidentiality of your information. By using our site, you acknowledge and agree to our separate Privacy Policy, which governs how we process your personal data.

3. Consumer Rights Act 2015 (The Right to Quality)
We are under a legal duty to supply goods that are in conformity with the contract. Under the Consumer Rights Act 2015, the goods must be:
• Of satisfactory quality.
• Fit for any particular purpose made known to us.
• As described.
If your product fails to meet these standards, you have specific legal rights for refund or repair.

4. Delivery and Title
• Delivery Estimates: Any dates quoted for delivery are estimates only. Time for delivery shall not be of the essence, and we shall not be liable for any delay in delivery, however caused.
• Risk of Loss: The product will be at your risk from the time of delivery to the address you provided.
• International Sales (UK): As we operate on a DDP (Delivered Duty Paid) basis, the final price includes all applicable UK customs duties and taxes. You will not be liable for any further charges upon receipt.

5. Your Obligations (User Responsibility)
You are responsible for ensuring that the information you provide on our website, including your email and delivery address, is accurate, complete, and up-to-date. We shall not be held liable for damages or losses caused by incorrect or outdated information provided by you.

6. Intellectual Property
All content on this website, including but not limited to images, logos, text, design, and product photography, is the sole property of Montrezzo and is protected by copyright and intellectual property laws. Reproduction, modification, or unauthorised use of this content is strictly prohibited without our prior written consent.

7. Limitation of Liability
We strive to provide accurate information, but we do not warrant the accuracy or completeness of all information on our site. To the maximum extent permitted by UK law, we exclude liability for any damages (including indirect or consequential losses) arising from the use of, or reliance on, the information presented on our site, except in cases of death or personal injury caused by our negligence.

8. Links to Third-Party Websites
Our website may contain links to third-party websites. We have no control over the content or security of these sites and assume no responsibility for any damages or losses arising from their use.

9. Changes to These Terms and Conditions
We reserve the right to amend these T&Cs at any time. We recommend that you review this page periodically to ensure you are aware of the current terms.

10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
📧 contact@montrezzo.com